Hack Your Future
Improving clarity, navigation, and user journeys across a multi-stakeholder website
HackYourFuture is a nonprofit supporting people with limited access to the job market in building careers in tech. The platform serves multiple stakeholders — trainees, volunteers, sponsors, and employers — but lacked clarity and structure.
Client
HackYourFurure (via Knowit)
Role
UX Designer
Industry
Education/Nonprofit (NGO)
Tools
Figma, Jira, Slack, Power Point
Date
March 2026
Design Process
Project Kick-off & Alignment
User Research
Insight Definition
Information Architecture (IA)
Interaction & UI Design
Validation & Iteration
Results
Improved navigation clarity
Increased ease of finding key information
Strengthened user trust
Problem
Users struggled to understand where to start, navigate between different paths, and find key information. This created confusion and reduced trust, making it harder for users to take action.
My Role
• Conducted user research (interviews, usability testing, heuristic evaluation) • Identified key usability and structural issues • Redesigned information architecture and navigation • Designed wireframes and high-fidelity prototypes in Figma • Iterated based on user testing and stakeholder feedback
Key Insights
• Users could not identify clear entry points • Navigation did not match user mental models • Key information was fragmented or hidden • Lack of clarity reduced confidence and trust
Solution
I redesigned the website to create clear, structured user journeys: • Simplified navigation with clear entry points per user group • Restructured information architecture aligned with user expectations • Designed consistent interaction patterns and clearer CTAs • Reduced cognitive load through a cleaner and more predictable interface
Impact
• Users could quickly understand where to start • Navigation became more intuitive and predictable • Key actions like signing up became easier to complete User feedback: “This was actually very easy to sign up.”
What I Learned
Designing for multiple stakeholders requires balancing different needs without overwhelming users. Clear structure and entry points are critical to building trust and enabling action.